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Outline
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Leading Effectively at the Department or Program Level:
People, Priorities, and Politics
  • Michael D. Lumpkin, PhD
  • Department of Physiology
  • Georgetown University
  • School of Medicine


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The People
  • Faculty
  • Students
  • Deans
  • Department Staff and Administrators


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The Faculty
  • The long-term constant of the institution
  • Others come and go
  • Tenure potential or tenured
  • Must be the leaders’ priority for            nurturing and rewards
  • All institutional success flows from the accomplishments of the faculty
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The Faculty
  • The leaders’ top priority
  • Particularly so for the Chair or Director
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Chair’s Responsibilities to Faculty
  • Respect above all else
  • Advocate to Deans and others
  • Recognize each person’s uniqueness
  • Capitalize on each person’s talent
  • Reward accomplishments with words and deeds
  • Be prepared to defend the faculty members actions and statements if at all reasonable
  • Maximum flexibility: lead well, manage little



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Chair’s Responsibilities to Faculty
  • Mentor toward promotion and tenure
  • Use formal evaluation process to assess progress
  • Evaluations done in person, always emphasizing the positive
  • Advise to turn negatives into positives
  • Don’t dwell on negatives
  • End evaluation on positive note of value
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Students and Education
  • Stop boring them to death-every basic science subject can be made interesting
  • Take chances with instruction and encourage others to do the same
  • Information transfer is not education-students can read faster than you talk
  • Inspiration leads to a meaningful education: this is the value added
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Students and Educational Programs
  • The final product is education
  • Don’t bemoan it- embrace it
  • Be imaginative- take chances
  • My examples:
  •       - Special Physiology Master’s Degree
  •       - CAM (Integrative) Medicine Master’s
  •       - Two Mini-Medical Schools
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Students and Educational Politics
  • Curricular changes may be desired by competing interests with different goals
  • Enlist the students to your cause
  • For extensive curricular changes that seem threatening, suggest a limited “demonstration” project
  • Develop additional allies- other faculty and deans
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Deans
  • Respect their position and authority
  • Acknowledge their unique constraints
  • Don’t ask for handouts- no entitlements
  • Do present practical solutions, ideas, and proposals that help to solve the deans’ problems
  • Make their problem your problem
  • Then ask for money: Win-Win for both
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Deans
  • My example:
  •       - Dean wants to promote self-care for Meds
  •       - Mind-body skills programs for Meds
  •       - Hired licensed clinical social worker
  •       - Program was a surprising success
  •       - Greater demand across Med Center
  •       - Dean’s office has assumed entire expense
  •         and hired social worker full-time


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Department Staff and Administrators
  • Treat with respect
  • Have regular staff meetings
  • Keep informed of all activities as appropriate
  • Advocate for their well being
  •    - Necessary equipment and furniture
  •    - Better compensation
  •    - Access to kitchen-like facilities
  •    - Flexibility in scheduling and work
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Department Staff and
Administrators
  • Help them with problems as appropriate
  • Intervene on their behalf
  • Publicly acknowledge their work and successes
  • Use them as valuable sources of institutional information (confidentially)
  • Give credit where credit is due
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 Department Staff and
Administrators
  • Treat everyone equitably- avoid favoritism
  • My personal advice: Don’t socialize with
  •    staff members outside of office-related
  •    functions.  Sometimes leaders have to
  •    make hard decisions.
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Coping with Change in the Academic Medical Center
  • Accept the new financial realities
  • Be prepared to do more with less
  • Adopt a positive perspective: opportunity to take chances, start programs
  • Deans want you to adapt to changes
  • But always ask: what is the goal?
  • What is the problem we are trying to fix?
  • Does that problem exist here?
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Coping with Change in the Academic Medical Center
  • If a problem is identified, be the first to step forward to help find a solution
  • Recruit your faculty to get involved
  • Indicate that early involvement by them will make sure that the change goes the direction they desire
  • Highlight your faculty’s participation to the dean